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If you face any issues with Windows, do get back to us.

To: Install and Update drivers in Windows 10 Once this is done, restart the computer and check if the issue persists. Click on the ‘ compatibility’ tab and check the box ‘ Run this program in compatibility mode for’Īnd select Windows 8/8.1 operating system from the drop down menu and proceed with the installation.ĭ. Right-click on the setup file and click on ‘ properties’.Ĭ. Download the latest driver from the manufacturer’s website.ī. Second go to drivers part and choose your computer/laptop there. If doesn't work, I suggest you to install the driver in compatibility mode and check if it helps.Ī. Be sure your device supports Dolby Audio First go to Acers site. Restart the computer after the successful Sound, video and game controller, expand it, right click on the Uninstall sound adapter driver from the Device Manager, restart the computer and check if that helps you.

I Suggest you to run the Audio Troubleshooter I was able to get it from Acers support page, except I had to go to Aspire V5-572Gs Windows 10 Drivers page and download that models Audio Driver. I suggest you to try the below methods and check if it helps in resolving the issue. You may face this issue if proper audio drivers are not installed on the computer or if it is corrupted. Thank you for posting the query on Microsoft Community.Īs per the description, I understand that you are experiencing issue with Dolby Home Theater audio is not functioning properly in the system.